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Lenovo Premier Support - Extended Service - 5 Year - Service - On-site - Maintenance - Parts & Labor - Physical, Electronic

Category Services
 
Contract Item
4857279

Lenovo Premier Support - Extended Service - 5 Year - Service - On-site - Maintenance - Parts & Labor - Physical, Electronic

Item Code: 4857279
Category Services
Manufacturer Lenovo Group Limited

Description

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

Lenovo's Premier Support enables increased efficiency for in-house IT, SMBs and Business Partners by providing direct tech-to-tech access with extended hours, a focus on advanced, unscripted troubleshooting and a single point of contact for end-to-end case management. Premier offers comprehensive HW and software support, prioritized onsite and parts response, with access to onshore Technical Account Managers for proactive account and escalation management. Bypass basic troubleshooting and experience higher first time fix rates, faster response and greater customer satisfaction, while freeing up your resources to focus on mission-critical business activities. Premier Support is available in select regions.


UNSPSC Code

81111805

Brand

Lenovo

Brand Name

Lenovo

Category

Services

Manufacturer

Lenovo Group Limited

Manufacturer Part Number

5WS0M90341

Product Type

Service

Provided Support

Phone Support

Service Characteristic

Parts & Labor

Service Duration

5 Year

Service Location

On-Site

Service Main Type

Maintenance

Service Name

Premier Support - Extended Service

Service Sub Type

Electronic

Service Type

Maintenance

Compare

Lenovo Premier Support - Extended Service - 5 Year - Service - On-site - Maintenance - Parts & Labor - Physical, Electronic

Category Services
 
Contract Item
4857279

Lenovo Premier Support - Extended Service - 5 Year - Service - On-site - Maintenance - Parts & Labor - Physical, Electronic

Item Code: 4857279
Category Services
Manufacturer Lenovo Group Limited

Description

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

Lenovo's Premier Support enables increased efficiency for in-house IT, SMBs and Business Partners by providing direct tech-to-tech access with extended hours, a focus on advanced, unscripted troubleshooting and a single point of contact for end-to-end case management. Premier offers comprehensive HW and software support, prioritized onsite and parts response, with access to onshore Technical Account Managers for proactive account and escalation management. Bypass basic troubleshooting and experience higher first time fix rates, faster response and greater customer satisfaction, while freeing up your resources to focus on mission-critical business activities. Premier Support is available in select regions.


UNSPSC Code

81111805

Brand

Lenovo

Brand Name

Lenovo

Category

Services

Manufacturer

Lenovo Group Limited

Manufacturer Part Number

5WS0M90341

Product Type

Service

Provided Support

Phone Support

Service Characteristic

Parts & Labor

Service Duration

5 Year

Service Location

On-Site

Service Main Type

Maintenance

Service Name

Premier Support - Extended Service

Service Sub Type

Electronic

Service Type

Maintenance

Compare
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