Contract Item
AudioCodes Customer Technical Support - 1 Year - Service - 9 x 5 x 10 Business Day - Maintenance - Labor - Electronic and Physical
Description
AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as our 4-hour Managed Spares service.
Specifications
UNSPSC Code
81111805
Brand
AudioCodes
Brand Name
AudioCodes
Category
Services
Manufacturer
AudioCodes Limited
Manufacturer Website Address
http://www.audiocodes.com
Product Type
Service
Provided Support
Phone Support
Service Characteristic
Labor
Service Duration
1 Year
Service Main Type
Maintenance
Service Name
Customer Technical Support
Service Response Time
10 Business Day - Repair & Return
Service Sub Type
Electronic and Physical
Service Type
Maintenance
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